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Greetings
Diablo Fans!
On this day we have some unfortunate news to share with you. As most of
you know, Mountain Creek Resort was recently purchased by a local golf
course developer and during this ownership change the bike park has
gone through a tough transition suffering from executive pitfalls.
Recently,
the new owners of the resort offered Diablo Freeride Park a 5-year
lease extension and unfortunately the terms of this agreement are not
favorable for the future growth of the park and are clearly not
representative of a resort that has a genuine interest in the sport of
mountain biking.
As a result, we have declined to accept this offer to extend our
existing agreement and Diablo Freeride Park is now officially closed
for business. During the past 12 months, the resort has repeatedly and
negligently breached existing agreements, caused unnecessary damage
to the bike park and has adversely influenced the ability of the park
to progress, expand or simply operate and provide a high level of
service that
you have come to expect. As a result, we can no
longer invest time, passion and valuable resources at
a
resort that does not share our passion for the sport or respect for the
community of riders that have called Diablo 'home' the past nine
years.
The
backstory...
While the owners of the resort were aggressive and motivated to sign an
agreement that would continue the current Diablo / resort
relationship, this arrangement would greatly inhibit our
ability
to offer our guests the high standard of quality you have
come to
expect over the past nine years. We devised an
extensive,
5-year plan and investment commitment that would bring a plethora of
new improvements to the park including several new downhill trails,
tons of new terrain features and an all-new, innovative
20mile
XC/FR trail network/center on the mountain top. We were motivated and
committed to these projects, however, the risk of
investing these significant resources without a
proper &
fair agreement is
simply not a wise venture. Once bitten, twice shy.
Broken Promises...
In
addition to various other operational issues caused by the new resort
management, the 2011 season saw an immense amount of
unnessecary
park closures, trail damage, operating shedule 'broken promises'
and various trail interuptions. This past September & October
the
bike park was completely closed for six weeks as a result of
the resorts inability to properly maintain their
ski trails and control erosion.
After repeated requests, the resort refused to dedicate the proper
resources to get the premise repaired and the park back open for
business. Instead of honoring a contractual agreement to make
speedy repairs, the resort focused on completing less
important
projects while mountain bikers were left stranded, frustrated and
unable to ride their
favorite park. This
was simply unnacceptable. As a customer, you deserved better.
Furthermore, this past fall the resort management forged
ahead
and caused the demise and destruction of nearly $100,000 of developed
mountain bike trails.
Offering no advanced warning, explanation or plan to remediate or
reimburse for the loss of these popular bike trails, the end result is
an extensive amount of terrain and features that are damaged, destroyed
and / or needing significant repair. These actions are not representative of a resort
that has ambitions of growing the sport or a management team
demonstrating
respect for the mountain biking customer.
In closing, we made every effort to reach a mutually benefitting
agreement with the current resort ownership, however negotiations have
ceased and we have rejected their proposed 5-year lease extension.yle="font-family: Arial;">
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A huge thanks goes out to
all of our friends and loyal
fans throughout the years! Hosting tens of thousands of riders from
points across the globe, it has been a great adventure filled with many
accolades and good times.
We appreciate the overwhelming
support!
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